In accordance with the clauses of article L.121-20 of the consumer code, the buyer has a 7 clear day deadline, including the day of the delivery, to return the product to for reimbursement, without any penalties apart from return costs.

If this deadline of 7 days expires on a Saturday, Sunday, national holiday or day off, it is extended until the first working day that follows.

The buyer will inform by e-mail of his or her intention to return the product, before the 7 day deadline has expired, to the following address: will however only accept the exchange and reimbursement of jewelry if all the conditions stipulated below and respected:

a.       The buyer informs the seller of his or her intention to return the product within the requirements outlined in the 3rd paragraph of the present article.

b.      The product must not have been worn, jaded, changed, or damaged.

c.       The product must be returned in its original packaging accompanied by the invoice.

d.      The returned products are handed over by the buyer to the courier within the 7 days following their receipt.


In the event where the return of the product by the buyer is due to an error by such as a product missing from the order or the receipt of the wrong product (subject to article 3 of the documents herein) or a defect in the product’s fabrication, promises to reimburse, in addition to the purchase price of the product, the forwarding fees paid for by the buyer for the delivery of the product.

The buyer will need to report the error by e-mail to within a maximum of 48 hours following receipt of the order.

The buyer who will have exercised his right of retraction within the conditions of the present article will be reimbursed within 30 days from the date on which was aware of the exercising of his or her right of retraction.

No reimbursement can take place to the benefit of the buyer who has not exercised his or her right of retraction within the conditions of the present article. In this case the buyer will only be able to claim his or her expenses, on the return of the product bought such as it will have been received before by